PROFESSIONAL ADVICE AND SUPPORT CONTACT

A contact by one or more members of a PROF ADVICE AND SUPPORT STAFF GROUPS with a PATIENT, and/or the PATIENT's proxy e.g. PERSON looking after elderly relative, at a specific LOCATION TYPE and occurring as a result of a PROF ADVICE AND SUPPORT PROGRAMME.

A proxy contact is a single occasion involving contact between a proxy, and one or more members of a PROF ADVICE AND SUPPORT STAFF GROUP within a PROF ADVICE AND SUPPORT PROGRAMME. Contacts with proxies only count if the contact is in lieu of the contact with the PERSON, and the proxy is able more effectively than the PERSON to ensure that specific professional advice is followed. This is most likely to be the case where the PERSON is unable to communicate effectively say for an infant, or for a PERSON who is mentally ill or has learning disabilities.

Where both the proxy and the PERSON are present at the contact, only one face-to-face contact should be recorded.

Contacts by student Health Visitors with clients in the absence of a registered health visitor should be included.

Generally a contact will be pre-arranged but, in exceptional circumstances, an un-planned meeting may result in a substantial amount of advice or support being given and this should then be recorded.

If a contact made by one of these PROF ADVICE AND SUPPORT STAFF GROUPS includes an activity which is part of one of the STRUCTURED PROGRAMMES, it should not be counted as part of a PROFESSIONAL ADVICE AND SUPPORT PROGRAMME.

This class is also known by these names:

Context Alias
plural PROFESSIONAL ADVICE AND SUPPORT CONTACTS